v98Privacy Policy

What data we collect on v98

We collect personal information when you register your v98 account, deposit funds, place bets, or contact our support team. This information includes your name, email address, phone number, date of birth, and residential address. We also collect account activity data—your betting history, game logs, deposit and withdrawal records, and login timestamps.

For KYC verification before your first withdrawal, we ask you to upload a government-issued ID and proof of address. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations. We never share these documents with third parties except as required by law.

We collect technical data when you use v98 on mobile or desktop. This includes your device type (Android, iOS, desktop), browser version, IP address, and data about how you interact with our interface. We use this data to improve performance, diagnose technical issues, and detect fraud.

How we use your data on v98

We use your personal information to process your account registration, verify your identity, process deposits and withdrawals, and settle your bets. We also use your data to comply with anti-money-laundering laws, prevent fraud, and respond to legal requests from authorities.

We use your email and phone number to send you account notifications—deposit confirmations, withdrawal updates, and login alerts. You can control these notifications in your account settings. If you disable notifications, we may not be able to alert you to security issues on your account.

We do not use your data to build marketing profiles or sell information to advertisers. We do not use your betting preferences to manipulate odds or influence your activity. Our use of your data is strictly limited to platform operation, compliance, and your own account security.

Where and how long we store your data on v98

We store your personal information on encrypted servers located in multiple jurisdictions. Your servers may sit outside your own country, which means your data may be subject to different privacy laws than your home jurisdiction. By using v98, you agree to this cross-border data storage.

We retain your account data for as long as your account exists. If you close your account, we delete most personal information within 30 days, but we may retain anonymised betting records for compliance purposes. We retain ID and proof-of-address documents for at least 5 years to comply with anti-money-laundering regulations.

Your payment information—bank account numbers, e-wallet IDs—is stored encrypted and accessible only by authorised staff. We do not store full credit card numbers. If you withdraw via DANA, e-wallet, mobile banking, local payment, or online payment, those payment partners handle your sensitive payment data directly; we see only a confirmation that the transaction succeeded.

We at v98 encrypt all data in transit and at rest. Your account information cannot be accessed without your login credentials and two-factor authentication code.

Third-party processors and our v98 partners

We work with third-party payment processors to handle deposits and withdrawals. These partners include e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment, online payment, e-wallet, mobile banking virtual account services. These partners receive your account information and payment details only as necessary to process transactions. We do not control how these partners use your data—you should review their privacy policies directly.

We use analytics tools to monitor platform performance and detect technical issues. These tools collect anonymised data about how users interact with v98. We do not use this data to identify individual users or build marketing profiles.

We may share your information with legal authorities if required by law. This includes law enforcement, tax authorities, and financial regulators. We will notify you of any legal request unless prohibited by law. If you are accessing v98 from Jakarta, Surabaya, Bandung, or Medan, or during events like Liga 1, Piala Indonesia, or Piala AFF, your data may be requested by local authorities in those jurisdictions.

Your rights over your data on v98

You have the right to access your personal information stored on v98. You can download your account data, betting history, and deposit/withdrawal records at any time via your account settings. You also have the right to request correction of any inaccurate information—contact our support team to submit a correction request.

You have the right to request deletion of your account and associated data. However, we may retain some data for compliance reasons—such as ID documents for anti-money-laundering purposes, or betting records for dispute resolution. We will delete data that we are not legally required to keep.

You have the right to object to certain uses of your data. For example, you can disable account notifications or opt out of certain analytics tracking. However, you cannot opt out of data collection necessary to operate your account and comply with legal obligations.

• 1
  Request your dataAccess

  Log into your v98 account and navigate to Settings → Data & Privacy. Click "Download my data" to receive a copy of all information we hold about you.

• 2
  Correct inaccurate informationUpdate

  Contact support with details of any information you believe is incorrect. We will investigate and make corrections within one business day.

• 3
  Request account deletionDelete

  Contact support and request permanent account deletion. We will delete your data within 30 days, except data we are legally required to retain.

Cookies and tracking technologies on v98

We use cookies and similar technologies to keep you logged into your v98 account, remember your preferences, and analyse platform performance. Cookies are small files stored on your device that help us recognise you when you return to v98.

Essential cookies are required for v98 to function—these allow you to log in and place bets. You cannot disable essential cookies without losing access to your account.

You can control cookies via your browser settings. Most browsers allow you to block or delete cookies. However, if you disable essential cookies, you will not be able to access your v98 account.

Our v98 privacy commitments

We at v98 commit to transparent data handling, strong encryption, and strict access controls. Your personal information is protected by industry-standard security practices. We do not sell your data, do not use it for marketing without consent, and do not share it with third parties except as necessary to operate the platform or comply with law.

We review our privacy practices regularly and update this policy as our platform evolves. We notify you of any material changes to our data handling practices at least 30 days before implementation.

If you have questions about our privacy policy, wish to exercise your data rights, or believe we have mishandled your information, contact our support team. You can also review our full Terms & Conditions or visit our FAQ for additional information. Our privacy practices apply equally to all users, whether you access v98 from Jakarta, Surabaya, Bandung, Medan, or any other location where our services are permitted by law.